Privacy statement

 

The website www.jjgoor.be (hereafter: the “Website”) is offered by:



Jimmy-John Goor

Zevenbronnenstraat 56

1653 Dworp

Belgium

Company number 0767.785.484

E-mail : pm@jjgoor.be

Phone : +32 476 21 97 62

Feel free to contact him should you have any privacy-related questions.

 

Why this Privacy Statement?

Every person (hereafter the “User”) who visits or uses the Website discloses a certain amount of personal data. Personal data is information that allows Jimmy-John Goor to identify you as a natural person, regardless of whether we actually do this. You are identifiable as soon as it is possible to create a direct or indirect link between one or more data and you as a natural person. Jimmy-John Goor only uses and processes your personal data in accordance with the GDPR and any replacement legislation, or any similar regulation under any applicable law, and any regulatory requirements or codes of practice governing the use, storage or transmission of personal data. Every reference in this Privacy Statement to the ‘GDPR’ is a reference to the Regulation of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (General Data Protection Regulation). Through this Privacy Policy, every User of the Website is informed of the processing activities Jimmy-John Goor may carry out with his or her personal data. Jimmy-John Goor reserves the right to modify this Privacy Policy at all times. Every substantial change will be clearly communicated to the User. We advise you to consult this document regularly.

 

Who is responsible for the processing of personal data?

Controller

 

Jimmy-John Goor is responsible for the processing and decides alone or in cooperation with others which personal data are being collected as well as the purposes and the technical and organizational means with regard to the processing of those personal data.

 

Processor(s)

 

Jimmy-John Goor is free to rely on data processors. A processor is a natural or legal person who processes your personal data upon request and on behalf of the data controller. The processor is required to ensure the security and confidentiality of the data. The processor shall always act on the instructions of the data controller.

 

Jimmy-John Goor relies on the following categories of "processors":

  • Companies engaged for marketing purposes;

  • Companies engaged for hosting purposes;

  • Companies engaged for administrative purposes;

  • Companies engaged for communication purposes;

  • Companies engaged for statistical purposes;

  • Companies engaged for payment purposes.

On what legal grounds are my data processed?

In accordance with the GDPR we process personal data on the following legal grounds:

  • On the basis of the execution of the contract agreed upon with you or the execution of pre-contractual steps taken at your request; or

  • On the basis of compliance with legal or regulatory provisions with regard to the management of the contractual relationship, invoicing in particular;

  • On the basis of our legitimate interest in sending information and newsletters to our customers;

  • On the basis of your consent to send promotional offers (direct marketing).

 

Which personal data are being processed?

Jimmy-John Goor commits to only collect and process adequate, relevant and limited to what is necessary for the purposes for which they are processed. The following categories of personal data are processed by Jimmy-John Goor:

  • Personal identification data (name, first name, address, login details);

  • Contact details (telephone number and e-mail address);

  • Financial identification data (bank details);

  • Electronic identification data (IP address, location, cookies);

  • Personal data (gender, age, date and place of birth, nationality).

This data is collected at the time of your registration on the Website and when you use its services. Other personal data may be collected later, e.g. in the context of after-sales. These data are necessary for the provision of Jimmy-John Goor’s services. The amount of personal data collected depends on your use of the Website and the functionalities of the Website.

The site also uses cookies in order to recognize the User and to offer the User a personalized user experience, to remember technical choices (for example, language choices or a shopping cart), and to detect and correct any errors which might be present on the Website.

For which purposes are my personal data being used?

Jimmy-John Goor collects your personal data for the sole purpose of offering every User of our a safe, optimized and personal user experience of the Website and the offered services. The collection of personal data becomes more extensive as the User makes more intensive use of the Website and Jimmy-John Goor’s online services. Jimmy-John Goor reserves the right to suspend or cancel certain operations if personal data is missing, incorrect or incomplete. The processing of your personal data is essential for the proper functioning of the Website and the provision of associated services. Jimmy-John Goor commits to solely process your personal data for the following purposes:

  • Customer management: customer administration, order management, deliveries, invoicing, checking creditworthiness, support, complaint monitoring and sending newsletters.

  • Dispute management.

  • Protection against fraud and infringements.

  • Personalized marketing and advertising if you have expressly agreed to it. In that case, you are free to withdraw your consent at any time.

 

When visiting the website of Jimmy-John Goor, some data are being collected for statistical purposes. Such data is necessary to optimise your user experience. These data are IP address, probable location of consultation, hour and day of the consultation and the pages which are being consulted. When you visit the Website, you explicitly agree to this collection of data for statistical purposes.

The User provides the personal data to Jimmy-John Goor himself and can therefore exercise some kind of control. When certain data is incomplete or apparently incorrect, the User has the right to postpone some expected actions temporarily or permanently.

Who receives your personal data?

Your personal data are processed for internal use within Jimmy-John Goor’s services only. Your personal data will not be sold, passed on or communicated to any third parties, except in case you have given your explicit prior consent.

 

How long is personal data stored?

Your data is stored as long as necessary to achieve the ends pursued. They will be erased from the database as soon as they are no longer necessary for the ends pursued or if you validly exercise your right to erasure.

What are my rights?

 

- Guarantee of a legitimate and secure process of your personal data. 

Your personal data are always processed for the legitimate purposes explained in point 5. They are collected and processed in an appropriate, relevant and non-excessive manner, and are not kept longer than necessary to achieve the intended purposes.

 

- Right to access.

If you can prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data are transmitted, the criteria used to determine the data retention period, and the rights that you can exercise on your data.

 

​- Right to rectification of your personal data: 

Inaccurate or incomplete personal data may be corrected. It is primarily the responsibility of the User to make the necessary changes in his "user area" himself, but you can also request it in writing.

 

- Right to erasure (or “right to be forgotten”):

You also have the right to obtain the erasure of your personal data under the following assumptions:

  • Your personal data are no longer necessary for the intended purposes;

  • You withdraw your consent to the processing and there is no other legal ground for processing;

  • You have validly exercised your right of opposition;

  • Your data has been illegally processed;

  • Your data must be deleted to comply with a legal obligation.

The deletion of data is mainly related to visibility; it is possible that the deleted data are still temporarily stored.

 

- Right to limitation of processing:

In certain cases, you have the right to request the limitation of the processing of your personal data, especially in case of dispute as to the accuracy of the data, if the data are necessary in the context of legal proceedings or the time required to Jimmy-John Goor to verify that you can validly exercise your right to erasure.

 

- Right to object:

You have the right to object at any time to the processing of your personal data for direct marketing purposes. Jimmy-John Goor will stop processing your personal data unless it can demonstrate that there are compelling legitimate reasons for the processing which prevail over your right to object.

- Right to data portability:

You have the right to obtain any personal data which you have provided us in a structured, commonly used and machine-readable format. At your request, this data may be transferred to another provider unless it is technically impossible.

- Right to withdraw your consent:

You may withdraw your consent to the processing of your personal data at any time, for example for direct marketing purposes.

How to exercise my rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to Jimmy-John Goor, Zevenbronnenstraat 56, 1653 Dworp - Belgium, or by email to pm@jjgoor.be. We will respond as soon as possible, and no later than one (1) month after receipt of the request.

Possibility to lodge a complaint:

If you are not satisfied with the processing of your personal data by Jimmy-John Goor, you have the right to lodge a complaint with the competent Data Protection Authority (for Belgium: https://www.privacycommission.be/).